What is a managed cluster?
A group of multiple servers working as one system – designed, built, monitored, and maintained by us. You use the infrastructure; we are responsible for availability, updates, monitoring, and support at a fixed monthly price.
How does a Proxmox HA cluster work?
Multiple Proxmox VE nodes are connected via Corosync and form a quorum. The Proxmox HA Manager monitors the virtual machines and automatically restarts them on an available node if a node fails. Details: Managed Proxmox Cluster.
What happens when a server fails?
The cluster detects the failure, the HA Manager starts the affected VMs on the remaining nodes, and the load balancer removes the node from the rotation. In parallel, our on-call team is alerted and restores redundancy – your application keeps running in the meantime.
How many nodes does a Proxmox cluster need?
For real high availability, at least three – that way a majority (quorum) remains able to make decisions if one node fails. Two-node setups are possible with an external quorum device, but for business-critical applications we recommend three nodes.
What does a managed Proxmox cluster cost?
Managed clusters start at €399.99 net per month (Essentials: 3 nodes with Ceph HA storage, fully managed). The Business package with 6 nodes across 2 locations, SLA reports, and monitoring costs €1,099.99 net; Enterprise setups are priced individually. After the free initial consultation, you receive a concept with a fixed monthly price.
Where are the servers located?
Exclusively in German data centers. Processing and storage take place entirely in Germany – GDPR-compliant with a data processing agreement under Art. 28 GDPR.
Is an HA cluster automatically a backup?
No. Replication protects against hardware failure but also replicates mistakes: an accidental deletion lands on all copies immediately. That is why every managed cluster includes a separate backup infrastructure with restore tests.
Can existing virtual machines be migrated?
Yes. We take over existing VMs from practically any KVM-based environment, including network and storage configuration. Where possible we migrate live, otherwise with a short, plannable cutover time and a rollback plan.
Can VMware systems be migrated to Proxmox?
Yes – it is one of our most common projects. We handle analysis, sizing, setup, migration, testing, and cutover, fully managed. The process is described at VMware to Proxmox.
Is Ceph used as storage?
Yes, for clusters with high demands on redundancy and scaling. For more compact setups we use ZFS with replication instead. Your load profile decides what fits – details at Ceph Cluster.
How are updates performed?
Rolling: node by node is taken out of the cluster, updated, tested, and rejoined – via live migration, without maintenance windows for your users. Critical security vulnerabilities are patched with priority.
Is there 24/7 monitoring?
Yes. Hardware, virtualization, services, and network are monitored around the clock, with automatic alerting and on-call duty – at night, on weekends, and on public holidays too.
What happens in the event of a hardware failure?
The cluster takes over automatically: VMs start on the remaining nodes, your application keeps running. Our operations team analyzes the defect, replaces the hardware, and rejoins the node – documented in the incident report.
Can existing clusters be taken over?
Yes. After an audit, we connect the environment to our monitoring and take over operations – as-is, or with a step-by-step transition toward the target architecture.
What SLA is offered?
Availability targets, response times by priority level, service hours, and escalation paths are defined in the operations contract – tailored to your application instead of a one-size-fits-all package.